Physicians often contact CMA because managed care plans ask them to return monies allegedly overpaid on their claims. We understand that thousands of physicians have been unfairly asked to return payments at one time or another. These physicians are rightfully upset, because they do not feel that the requests are justified and they resent the amount of time that dealing with the inappropriate requests exacts on their practices. Such requests for refunds may also be illegal, as is discussed below. This discussion addresses some of the frequently asked questions regarding what to do when a payor is alleging it overpaid you and is requesting a refund.